Questions to Northern Rail’s Managing Director

#AskAlex

21st October 2013

 

Northern Rail’s Managing Director, Alex Hynes will be online and hosting Northern’s first ever #AskAlex session on Monday 28 October from 14:00 – 15:00.

For a chance to join the conversation, please include the hashtag #AskAlex in your Tweet to @northernrailorg next Monday.

Only questions sent between 14:00 and 15:00 will be responded to. We’ll try and get back to as many of you as we can but some questions may require a more detailed response sent via email.

You can follow the #AskAlex conversation as its develops and we’ll make sure to post as many questions and answers as possible.

 

 

http://www.northernrail.org/news/7347

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“Huddersfield rail expert calls train fare rises an increase too far”

[from the Huddersfield Daily Examiner, 14th August 2013]

A rail passengers’ champion has branded the latest train fare hike “an increase too far”.

The Government announced yesterday that train fares would rise by an average 4.1% from January.

The increase sees another above-inflation rise, meaning fares have risen by 40% since 2008.

Peter Marshall, chairman of the Huddersfield-Sheffield-Penistone Rail Users’ Association, said passengers had had enough.

“This is a fare increase too far,” he said.

“With the roads as they are people who work in Leeds, Sheffield or Manchester have no choice but to use the train.

“For that reason rail passengers are almost sitting ducks, an easy target.”

Since 2008 the Government has eased the burden of train fare subsidies on the taxpayer.

Mr Marshall said previously taxpayers paid about 60% towards the cost of fares but that figure had now dropped to a third.

“Passengers are now paying two-thirds and this is not encouraging people to come off the roads and use public transport,” he said.

The Government’s fares rise criteria was retail price index (RPI) plus 1% and Mr Marshall said it was time to drop the extra 1%.

“It is just unfair on passengers,” he said.

Mr Marshall said the rises would be easier to stomach if passengers saw improved services and better trains.

He said electrification was promised on the Huddersfield Line but the ‘new’ trains were likely to be 30-year-old stock from London.

“Here in the North we are very much the poor relation,” he added.

In previous years the annual fares increase has included an additional 3% to pay for new trains but a six-year deal has come to an end.

Clr James Lewis, chairman of Metro, West Yorkshire’s Passenger Transport Authority, said passenger numbers in the county were at “record levels.”

He urged the Government to “seize the baton” and work with Metro to grow capacity and invest in the network.

Meanwhile, the Campaign for Better Transport published research showing that rail fares were increasing nearly twice as fast as incomes, outstripping wage rises by almost 14% since 2007. Chief executive Stephen Joseph said:

“Getting to work is now the biggest single monthly outgoing for many commuters, more than food, more than housing.

“One of the surest ways of stamping on any green shoots of recovery is to price people off the trains and out of the jobs market.

“For the sake of the economy, we should end above-inflation fare increases now and start planning for fare reductions.”

http://www.examiner.co.uk/news/west-yorkshire-news/huddersfield-rail-expert-peter-marshall-5716395

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Customer Information Screens at Marsden and Slaithwaite Stations

Metro, at the meeting of the West Yorkshire Integrated Transport Authority Executive Board on 14th June, has approved funding for customer information screens at several stations including Slaithwaite & Marsden. In addition, the public address system (that’s the one which doesn’t work most of the time) is to be replaced.

Metro, in partnership with Northern Rail, are developing a third phase of electronic information screens installations at West Yorkshire rail stations. This latest phase builds on the installation works completed in spring 2012 which equipped an additional 18 stations with the facility.

This next phase of the project will provide another 14 stations with information screens which will be installed early 2014 and funded by Metro, Northern Rail, Grand Central and a Section 106 funding contribution.

The 14 stations are: Batley, Burley Park, Cottingley, Denby Dale, Featherstone, Headingley, Honley, Marsden, Mirfield, Morley, Shepley, Slaithwaite, South Elmsall and Walsden.

The screen installation works will follow a separate Network Rail funded scheme to replace the long line public address equipment on the Harrogate, Huddersfield and Penistone lines which will provide new announcement equipment at stations along these lines.

 

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“Huddersfield commuters struggle with overcrowding on local rail services”

[from the Huddersfield Daily Examiner, 25th July 2013]

Thousands of rail passengers are being forced to travel on overcrowded trains.

And a Huddersfield rail expert believes things are getting worse.

Peter Marshall warned:

“You get on a train in Huddersfield to go to either Leeds or Manchester and you will be very lucky to get a seat.”

Mr Marshall, of the Huddersfield Penistone Sheffield Rail Users’ Association, was speaking as a new report revealed the scale of the problem on the nation’s railways.

On some routes, more than a fifth of passengers have to stand.

Passengers on some morning and evening peak services in London are travelling on trains which are 60% over capacity on certain routes, the Department for Transport (DfT) figures showed.

Transport Minister Norman Baker said:

“Climbing on to a very crowded train is an unpleasant experience and I sympathise with passengers using these services.

“I urge train operators to do what they can on these particular trains. The Department is working closely with the industry to ensure this issue is tackled.”

One of the worst lines away from London is the transPennine line.

The highest PiXC – Passengers in excess of capacity – levels outside London in the 2012 statistics were at Leeds, Manchester and Sheffield, which all had just over 2% PiXC in the morning peak and between 1% and 2% in the afternoon peak.

The 6.23am Manchester Airport-Middlesbrough service which runs through Huddersfield showed 269 passengers on carriages meant for 166 – some 62% overcrowded.

Mr Marshall said:

“It is a fair reflection of the problems.

“Passenger numbers are going up all the time despite the recession yet we have no investment in rolling stock.

“I know the train companies have asked for new carriages but there is no help from the Government, who would be expected to subsidise the services.

“It makes for very uncomfortable journeys, both for commuters on the lines from Huddersfield to either Leeds or Manchester or Sheffield and at other times.

“You can very rarely get a seat when you board at Huddersfield for those services and at Platform 16 at Leeds, boarding a train to Huddersfield is a right melee.

“It’s a case of the sharpest elbow wins”.

Chris Nutton, programme director of First TransPennine, said:

“We are aware of the Department for Transport publication regarding crowded services and in particular the First TransPennine Express service between Manchester Airport and Middlesbrough.

“Travelling by train is more popular than ever before and offers a real alternative to commuting by road.

“However we do recognise that some of our services are extremely crowded and as such we have invested £60m in a fleet of new trains that will provide an additional 30 per cent capacity across our network.

“These new trains are on target to begin to be delivered by the end of this year.

“We are also introducing a new timetable in May 2014 that will see us increase train services between Manchester and Leeds from four to five services an hour”.

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