Who was the guard who took the 18.30 train out from Huddersfield bound for Manchester Victoria today, July 13 at the same time as the slightly delayed 18.26 Trans Pennine train from Leeds came into the station, leavingf several dozen tired and weary commuters stood on the platform watching as the train pulled out?
Is this another example of Northern customer care? Perhaps they are not aware that they only run trains once an hour to Manchester, and an hour is a long time to wai when you have just finished a10 hour day in Leeds.
But who needs public transport when you could travel by car.
TB
13 7 10
Incompetnce or victimisation? How about neither, it’s just somebody doing their job. It’s not as simple as a the guard just holding the train, the train has a path and a timing it has to stick to on the route, if it doesn’t then it has the knock on effect of causing delays to to other services. And this was a delay on a TPE service so why not direct your frustration at TPE or perhaps Network Rail if it was a delay caused by an infrastructure fault.
“Perhaps they are not aware that they only run trains once an hour to Manchester” Err I’m pretty sure Northern is well aware of the services it operates.