We would prefer this month of bus replacement, which inevitably is hugely disruptive to passengers, to be uneventful.
However, things sometimes go wrong, and when this happens this needs to be fed back to Transpennine Express.
For any reports to do with the Rail Replacement Buses, please can we have full details such as
- Date
- Time
- Direction
- Location
- Registration number
- • Single or Double Decker
- • Any other useful information
Comments such as
“last night”
“one just passed me by”
are not detailed enough to see any patterns or for TPE to investigate.