Category Archives: Transpennine Express

First Transpennine Express

Delay Repay 15

Posted on January 29, 2020 by admin

TransPennine Express has announced that from Sunday 02 February 2020, customers who are delayed by 15 minutes or more will be entitled to compensation.The scheme, called Delay Repay 15 (DR15), is a further extension of the current Delay Repay scheme … Continue reading →

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“Northern rail collapse will mean ‘light at end of tunnel’ for commuters here say Cabinet ministers”

Posted on January 9, 2020 by admin

[from the Yorkshire Post, Thursday 9th January 2020] Cabinet Ministers Grant Shapps and Jake Berry says the imminent financial collapse of under-fire rail operator Northern represents “a light at the end of the tunnel” moment for beleaguered commuters. They used … Continue reading →

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TransPennine Express to refund 2020 fare increase for season ticket holders

Posted on January 6, 2020 by admin

[press release from TPE, 6th January, follows] TransPennine Express has today, 06 January 2020, announced a customer compensation scheme that cancels out the annual regulated fare increase for season ticket holders.  On 13 January 2020 we will launch for customers … Continue reading →

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Performance, Summer 2018 to December 2019

Posted on December 22, 2019 by admin

Number of cancellations The high number of cancellations at the beginning coincides with the May 2018 timetable which fell apart on day 1 and never recovered. In December 2018, the splitting of the Manchester to Leeds stopping service at Huddersfield … Continue reading →

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