Another New Year, Another Fare Increase

It seems a bit pointless posting about a fare increase on the first working day in January. It’s the same story as last year, and every previous year as far back as most of us can remember. The pretext for increasing fares is the same, too.

If you feel the need to read a purported justification for the fare increase, then a simple search for Rail Delivery Group or DfT press releases on the subject over the past few years will provide you with the same nonsense that gets used every year.

The only thing that is in any way different is that it’s no longer possible to pretend that passengers haven’t noticed that all the improvements which previous years’ fare increases were supposedly to pay for haven’t happened, at least not around here.

The Transport Select Committee’s recommendation was as follows:

We understand and sympathise with calls for, at the very least, a freeze of regulated fares in 2019 for Thameslink, GreatNorthern, Northern and TransPennine Express passengers. They do not deserve to see their fares increase in line with July’sRetail Price Index measure of inflation of 3.2%. Ultimately the level of fares increase up to this cap will be a matter of commercial and political will, but we accept the practical difficulties of applying a fares freeze within the current annual, inflation-linked system. However, around a fifth of rail passengers have suffered appalling services and been very badly let down by the whole system; a fares increase in these circumstances would confirm that the current fares system is broken. Establishing a clear link between passengers’ daily experiences of using the railway and the fares they pay must be a first order priority for the Williams Rail Review.

We urge the industry and Government to consider all options to keep any regulated fares increase in 2019 to a minimum, particularly on parts of the network worst affected by the timetabling crisis. We further recommended that 2018 Northern, TransPennine Express, Thameslink and Great Northern season ticket holders receive a discount, equivalent to any increase announced in December 2018, on renewed season tickets in 2019.

This was published on 4th December 2018.

We are the worst affected area, so an implementation of that recommendation wouold have seen a discount on season tickets for 6 months, effectively a six month deferral of the fare increase, which in SMART’s view is entirely justifiable.

As far as we are aware, the reaction of the Secretary of State, of the Department of Transport, of the Rail Delivery Group and of TransPennine Express is …………….. to not react at all. To pretend it was never said and to ignore it.

[Our apologies to the PR departments of any of those organisations if they have in fact responded to the Transport Select Committee recommendations but no-one in the outside world noticed.]

Ignoring that recommendation, and failing to acknowledge the scale of the disruption inflicted on passengers, is not a way to rebuild passenger trust and confidence either in those organisations or in the railway industry as a whole.

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Christmas and New Year changes

A reminder that times and service patterns change over the Christmas and New Year period. In particular, the train service on Christmas Eve is curtailed in mid-evening, and there are no trains on either Christmas Day or Boxing Day.

Rather than try to summarise all the changes here, the link to changes is  

https://www.tpexpress.co.uk/travel-updates/changes-to-train-times

One thing of note is that on New Year’s Day, Manchester Victoria is closed and there are no trains between Manchester and Marsden.

In the old days, the train companies would have simply put on a replacement bus between Manchester/Stalybridge and Huddersfield, even when the line between Huddersfield and Marsden was unaffected.

This time, however, TPE are running trains from Huddersfield to Slaithwaite and Marsden, with a replacement bus covering Marsden to Greenfield, Mossley, Stalybridge, Manchester. It’s the Middlesbrough train, so timings at Slaithwaite & Marsden are different from normal.

We have been critical of TPE and Network Rail when they have got things wrong, so it’s only fair to give due credit when (as on this occasion) they get things right.

Posted in Christmas Travel, Marsden, Slaithwaite | Leave a comment

Christmas carollers set rail delay woes to song

TPE-themed Christmas songs, as sung by Friends of Mossley Station

https://www.bbc.co.uk/news/av/uk-england-manchester-46653553/christmas-carollers-set-rail-delay-woes-to-song

Posted in Campaigning, Christmas Travel, Transpennine Express | Leave a comment

SHRUG meeting with Chris Grayling, 5th December 2018

Representatives of Local Rail User Groups on the Manchester to Huddersfield line met with Chris Grayling, Secretary of State for Transport and Andrew Jones, Rail Minister and MP for Harrogate at a meeting in the House of Commons on Wednesday 5th December to inform him first hand of the effect that the poor service was having on people’s lives and to challenge him to take strong action to rectify the situation.

The meeting was also attended by Debbie Abrahams MP for Saddleworth, Jonathon Reynolds MP for Mossley and Thelma Walker MP for Colne Valley, Cllrs Rob Walker & Donna Bellamy (Colne Valley) and Martyn Bolt (Mirfield) & Chris Roberts of Rail North Partnership.

When the Secretary of State for Transport, Chris Grayling, claimed that a recent review of the timetable chaos since May 2018 had shown that services had improved there were looks of disbelief on the faces of the Rail User Group representatives around the table.

Local Rail User Group representatives challenged Mr Grayling and gave examples of how bad the local train services have been since the May 2018 timetable change:

  • out of 2611 stations nationally, Mossley, Greenfield, Marsden and Slaithwaite are in the bottom 10 ranking of stations for service reliability, with Mossley and Slaithwaite in the bottom two places.
  •  in the 12 weeks to 04/12/18 of trains arriving on time there were at  Greenfield only 8%, Marsden only 9%  and Mossley & Slaithwaite only 4%.
  • in the 12 weeks to 04/12/18 trains cancelled were: Greenfield 4%, Marsden 4%, Mossley 5%  and Slaithwaite 6%. Despite previous promises that when trains were cancelled Special Stop Orders whereby other trains would make extra stops would be implemented yet this has rarely happened.
  • The effect of this poor service on the ability of people to get to and from work, business in general, additional road traffic due to people abandoning rail travel were all hammered home.
  • It was also made very clear that some people were considering moving house, having to change jobs, or had been disciplined by employers for lateness.

The Secretary of State for Transport seemed stunned by this evidence.

He stated that it was completely unacceptable on an hourly service for two consecutive services to be cancelled causing a three hour gap.

The lack of disabled access at Marsden and other stations was also discussed.

Chris Grayling also said that the recently announced £3bn. rail investment for the north would help the trans-Pennine route, but he could not say whether the scope of the upgrade would be sufficient to provide two trains per hour and full disabled access at Greenfield, Mossley, Marsden and Slaithwaite.

Chris Grayling promised to arrange for Rail User Group representatives and MPs to meet with Richard George, the Independent Trouble Shooter appointed by the Department for Transport.

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