Tag Archives: Station announcements

When is the next train due?

Posted on January 13, 2010 by admin

The following is a copy of the letter we sent last week to Northern in Leeds. We have also mailed METRO in the hope that they might be able to persuade the company to do something. Terry Sheppard, Customer Relations … Continue reading →

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Posted on December 4, 2009 by admin

Earlier in the day, Friday, December 4th, we recorded with joy that Northern rail had manged to get their station announcement system working again after an interval of at least 3 months. However by the evening the information system had … Continue reading →

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No Information from Northern

Posted on November 2, 2009 by admin

The following mail,was forwarded to SMART by a local traveller: From: “LW To: Customer Relations <Customer.Relations@northernrail.org>; Kerry.Williamson@passengerfocus.org.uk; info@passengerfocus.org.uk Cc: rail@dft.gsi.gov.uk; Sent: Wed, 11 November, 2009 9:21:33 Subject: Re: Northern Rail – Reference NR/77891 It has now been 2 months since … Continue reading →

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Station Announcements

Posted on October 25, 2009 by admin

For years, Smart has tried to persuade both Northern and Metro to improve the station announcements at Marsden and Slaithwaite stations, so that they are both relevant and informative. For over a month now we have had no announcements at … Continue reading →

Posted in Campaigning, Northern Rail, Rail Strategy, Transpennine Express, Transport Focus | Tagged | 1 Comment