You could not make this up, or could you?

by Henryk Zientek, Huddersfield Daily Examiner

Feb 22 2011

A RAIL firm running services through Huddersfield has been named Train Operator of the Year.

Northern Rail, which operates services from Huddersfield to Barnsley, Sheffield, Halifax, Bradford and Wakefield and stopping trains to Manchester and Leeds was praised by judges for improving punctuality, reliability and customer service.

The improvements helped Northern Rail secure a two-year extension to its franchise, meaning it will run until at least September, 2013.

Judges said that Northern’s joint owners – Serco and Abelio – had been required to invest £250,000 a year as part of their franchise agreement, but that so far they had invested £25m and had attracted £80m from outside sources.

Northern Rail was also highly commended in the Rail Business Awards in London.

Northern Rail is the UK’s biggest train operator.

END

Readers might wish to note that SMART has written to the Secretary of State for Transport  requesting her to take note of the lack of accountability of train operating companies  (TOC’s) such as Northern when deciding on the new 22.5 year franchises she is considering. SMART has suggested that another 25 years of the poor quality of Northern might be more than local people could bear.

TB

Editor

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Celebrations at Marsden and Slaithwaite

No Longer will you have to stand in the cold wondering if the train will turn up, for as from today, Norther rail have brought back announcement to Marsden and Slaithwaite.

No longer will you hear the jubilant cry ” Mind the gap” , passengers today have noticed that not only were trains running on time ( or some of them) but they were being announced.

SMART warmly welcomes this  leap forward in passenger care. Please try to keep it up, Northern. Last time it was only a matter of weeks before the system failed again.

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The SMART response to the new rail strategy

Northern RUS

RUS Programme manager,

Network Rail,

Kings Place,

90 York Way,

London N1 9AG

16 January 2011

Dear Sir/Madam,

We would like to make some limited comments about the RUS which was promoted at the presentation in Leeds on November 17th 2010. It has not helped that, despite a repeat request to Passenger Focus, the presentation notes and notes from the small groups have not been made available to us, as promised.

We would like to make the following observations about the proposed strategy.

We are concerned that forecasting by Network Rail does not appear to be of a high quality. As far as we are concerned this will mean that passenger numbers are likely to increase at a faster pace than those suggested in your strategy. This will in turn lead to greater over-crowding on the mainly commuter trains ad greater discomfort and aggravation to passengers.

We believe that changing economic factors such as the price of oil will mean a greater dependence on rail transport, for work, services and socialisation for the foreseeable future.

Our fundamental concern and from what we can recall, that of all the RUG’s attending the consultation was that the whole strategy depended on there being money available for longer trains and longer platforms. Yet there is little evidence of this investment being available for some considerable time, possible not within the period of this strategy.  You will have to remember that rail passengers have been told so many times over the past ten years that there would be increased investment in rolling stock, and here in the Colne Valley we have seen none whatsoever.

Admittedly Trans- Pennine invested in good quality modern stock early in it’s franchise, but was refused additional rolling stock when it requested it two years ago, in an attempt to address the over-crowding out of Leeds.

We have repeatedly commented that we do not look for increased speeds; they are of little consequence when you have to wait so frequently for trains that are late or cancelled. This is a major cause of complaint.

We are extremely concerned about the almost total lack of regard to the appalling travelling conditions at Manchester Victoria. One feels that the whole strategy is devoted to the cause of electrifying the route into Manchester Piccadilly, and everything else is an afterthought. It must not be forgotten that Manchester Victoria provides a massive hub for local services and at the same time has suffered incredibly badly from lack of investment.

We feel that little attention has been given to the commuter traffic that originates in the local stations. We hope that gradually transport planners will recognise the value of an integrated strategy, but at our Colne Valley stations we feel that so little regard is given to the needs of the hundreds of people who travel every day to work, education and social activities.

We sometimes fell that the model pursued by rail transport planners is that passengers should drive by car to major urban centres such as  Leeds, Wakefield, Huddersfield and Bradford, park their cars in very expensive station car parks, and then utilise the train services. Such a view, if really held is incredibly short sighted, but would explain the lack of emphasis on local train services in the Strategy. We should add here that concern was rightly raised at the consultation in Leeds about the growing policy implementation by central government to concentrate services on major cities such as Leeds and Manchester, for example, the law courts and many hospital services, let alone employment.

On the route between Huddersfield and Manchester Victoria the rolling stock we have to bear is extremely old, uncomfortable, dirty and expensive (if we wish to travel across Metro boundaries). It is of great concern to us that that there will be 25 year franchises offered in the near future to companies which have manifestly failed to improve their services.

A particular concern of ours is that the train operating company responsible for our stations in the Colne Valley has failed consistently over a near two year period to provide any information system. It still fails to do so.

We are concerned at the seeming lack of interest in Leeds Station as the major transport hub for Yorkshire. The overcrowding at Leeds at peak times verges frequently on the dangerous. This was reported to us over two years ago by Metro, and our friends and members repeatedly report this to us. We re-iterate the comment made above, that although it was reported at the consultation that “Transpennine Trains would be all four car in the near future”, we can see little evidence of the investment required to make this a reality.

We are impressed that part of the rail service into Manchester is going to be electrified. But is that all? If we are to have the services that are needed to ensure that travel to work is safe comfortable and affordable, the whole of the route across the Pennines needs to be electrified with great urgency. This is said without even considering the carbon effects of continuing to run heavy diesel powered trains.

We hope the above comments will be useful and have some impact. We look forward to seeing the future plans for our rail services, and some indication of the source of the capital investment.

We should add that this submission was made with the assistance of our colleagues from Mossley and Greenfield in Greater Manchester.

Yours faithfully,

Tony Bowers

Chair

SMART

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Can you afford to pay?

Subject: Rail fare increases of 30 to 40 per cent

From: Snowmail – Channel 4 News <snowmail_daily@channel4.com>

To:
Date: Sat 16/10/10 4:24 PM

Krishnan here. We’re on air at 6pm.

We’re leading with painful news for rail travellers.

Faisal Islam has learned from Whitehall insiders and rail industry sources that the government’s cuts this week are going to mean regulated rail fares (the ones set by the government) will rise by 30-40 per cent over the next four years.

Some routes could see fares go up by more than 10 per cent every year, as the Department of Transport slashes the amount rail travel is subsidised.

Transport is one area neither ringfenced like the NHS nor sheltered such as the Army, so passengers will pay. There are around two million regulated rail fare journeys a day – many by commuters in what seems to now be called the “squeezed middle”.

Are the pips squeaking yet? There’s much more to come, as departments try to get their bad news out of the way early.

Read more on Faisal Islam’s blog: http://bit.ly/cKDTVr

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