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Category Archives: Northern Rail
Does nobody care about passengers?
The following is the text of the letter received by SMART at the end of January from Northern Rail customer relations team in Leeds Northern Rail logo Northern Customer Relations FREEPOST RLSL-ABEC-BGUU The following is th First Floor, The Travel … Continue reading
Northern Trains go Phantom up the Colne Valley
Where were you when the train went by? Were you one of the 40 odd people left standing on the platform at Slaithwaite at 08.15 on the morning of 9th February? How did you feel as you watched the train … Continue reading
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When is the next train due?
The following is a copy of the letter we sent last week to Northern in Leeds. We have also mailed METRO in the hope that they might be able to persuade the company to do something. Terry Sheppard, Customer Relations … Continue reading
Last post
Earlier in the day, Friday, December 4th, we recorded with joy that Northern rail had manged to get their station announcement system working again after an interval of at least 3 months. However by the evening the information system had … Continue reading