Tag Archives: Transport Focus

“Keep improvements on track: rail passengers welcome investment in Transpennine route”

Transport Focus has published passenger research they commissioned into the trade-off between disruption during the construction phase and the benefits delivered at the end of it. SMART did get to see and discuss with Transport Focus the research shortly before … Continue reading

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“Bid to end train companies’ unfair tactics”

[Published by Passenger Focus, 1st March 2014] Passenger Focus is concerned about the unfair treatment meted out by train companies on passengers who have made an innocent mistake when travelling. We have taken this up with the transport minister as … Continue reading

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