TPE have agreed to allow passengers travelling from Stalybridge, Manchester and beyond to Slaithwaite & Marsden to double back at Huddersfield at times of disruption (i.e. most of the time), at no extra fare. This will apply for a trial period until 31st August.
This is something we requested at our meeting with TPE on 2nd July.
TPE didn’t see a need to inform passengers who might benefit from this. Whilst SMART is circulating the information, it should not have been left to a users’ group to communicate this information. TPE should have been proactive in publicising this to its long-suffering passengers.
Incidentally, we asked for some other stuff as well, like a train service that resembles the published timetable and actions to mitigate the impact of disruption on passengers at Slaithwaite, Marsden, Greenfield & Mossley. But TPE either wouldn’t, couldn’t or didn’t understand the question.